Customer accounts - Backorders tab

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This tab will list all backorders for the customer account. Backorders will automatically be listed here when processing documents or added / edited from the following options:

When processing invoices in Action Input → Documents, and the customer orders more than is actually invoiced, it will be recorded in the backorder facility.

An example where the quantity entered in the “Order” field is more than the quantity entered in the “Ship” field, is as follows:

You may also click on the Backorder icon to edit backorders when processing invoices and estimates.

The insufficient quantities (e.g. 10 – 1 = 9, as per this example) will be added to the backorder feature.

Action → Inventory items – List of backorders for the selected inventory item.

Action → Input → Backorders – List of backorders for all inventory items.

You may click on the column headings (i.e. Inventory item, Items, Discount, Inventory, Referral source, Selling price, Price and Exp.Selected) to change the sort sequence from the ascending to the descending sequence.

You may also click and drag any of the column headings to the left or right to change the sequence in which the columns are to be displayed.

You may also add a new backorder, edit an existing backorder or delete a backorder.

If the Backorders screen is launched from Input → Documents → Backorders, both the Customer as well as the Inventory item will be displayed. You may select them, if necessary.

Click on the New button to add a new backorder item or on the Edit button to edit a selected backorder. The fields are as follows:

Inventory item – The inventory item code and description will be displayed for existing backorders. For new backorders, select the inventory item.

Items – The quantity is automatically displayed as the difference of the quantity entered in the “Order” field and the quantity entered in the “Ship” field of documents. For new backorders, enter the quantity.

Recalculate selling price  – This button will clear the Discount percentage and recalculate the Selling price to the original selling price (Price).

Selling price and Price – This is the prices per item. The Selling price is the amount after the discount percentage and the Price is the price excluding any discount.

The Selling price and Price displayed is the prices for a single item.  

Discount – The Discount will be displayed if the percentage is entered on the “Customer discount” field on the Accounting information tab of the customer account and the “Apply invoice discount” field is selected (ticked) on the Action → Inventory items screen.

Inventory – (Exp.Selected column on the Backorders tab – List view). This is the quantity of inventory items on hand. The quantities in this field will be updated if:

oDocuments are posted (updated) to the ledger (e.g. credit notes, purchases and supplier returns).    

oInventory item adjustments – If the quantities “On Hand” field is updated / changed on the Action →Inventory items screens.

Referral Source – This will automatically be updated with the Invoice number in which the quantity entered in the “Order” field is more than the quantity entered in the “Ship” field.

When processing a new Invoice for a customer account (with Backorders), the Backorders screen is automatically displayed:

If you select an item (tick the Selected field), the following is updated:

Transferred to the Document Line.

Removed from the backorder records and reports.

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