To convert invoice to credit note / return note:
1.Select the Invoices or Purchases document type.
2.Select the document(s) to convert.
3.Right-click and select Documents → Convert to credit note / supplier return option on the context menu. A confirmation screen "Do you wish to continue?" will be displayed.
4.Click on the Yes button to continue. The Credit note(s) will be available as Unposted if the Credit notes document type is selected.
If this context menu was launched from the Purchases document type, the Supplier return(s) will be available as Unposted if the Supplier return document type is selected.
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