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Email Statements in TurboCASH

In TurboCASH accounting, sending customer or supplier statements by email is a built‑in workflow. Here's how it typically works:

📤 Steps to Email Statements in TurboCASH

  1. Open the Statements Module
    • Go to Reports → Debtors → Statements in the main menu.
    • Select whether you want Debtor (Customer) or Creditor (Supplier) statements.
  2. Set the Statement Parameters
    • Choose the date range (e.g., up to month‑end).
    • Select the account(s) you want to generate statements for.
    • You can preview the statement before sending.
  3. Check Email Settings
    • Ensure each debtor/creditor has a valid email address saved in their account record.
    • Go to Default → Debtors → [Select Debtor] → Contacts tab and confirm the email field is filled.
    • Confirm the Delivery is setup as Email
  4. Send by Email
    • In the statement preview window, look for the Email option (often a button or menu item).
    • TurboCASH will generate the statement as a PDF and attach it to an email.
    • The email is sent via your configured mail client (e.g., Outlook) or directly if SMTP is set up in TurboCASH.
  5. Batch Emailing
    • You can select multiple accounts and send all statements in one batch.
    • TurboCASH will loop through the debtor list and send each statement to the stored email address.

⚙️ Important Setup Notes

  • Open Reverse Batches screen Constraint error message Constraint error message Constraint error message
  • Questions

    What email client does TurboCASH use to send statements?

    TurboCASH can use your default mail client (like Outlook) or send directly via SMTP if configured under Setup → Setup → Internet.

    Do I need to set up SMTP to email statements?

    No, but configuring SMTP allows TurboCASH to send emails directly without opening your mail client. Without SMTP, it will open your default email program with the statement attached.

    Can I send statements to multiple customers at once?

    Yes — you can select multiple debtor accounts and use the batch email feature to send all statements in one go, provided each customer has a valid email address saved.

    What format are the statements sent in?

    Statements are typically generated and attached as PDF files to ensure consistent formatting and easy viewing for recipients.