When processing invoices Documents (Action ribbon), and the debtor (customer / client) orders more than is actually invoiced, it will be recorded in the backorder facility.

Backorder records and reports will only be updated when the Invoices are posted (updated) to the ledger.

An example where the quantity entered in the quantity “Order” field is more than the quantity entered in the quantity "Ship” field, is as follows:


You may also click on the Backorder icon to edit backorders when processing invoices and quotes. 

For Quotes and Orders the Add to backorder icon may be a available.

The insufficient quantities (e.g. 10 – 1 = 9, as per this example) will be added to the backorder feature. The following options are available to manage (view / add / edit / delete) backorders from the Action ribbon:

1.Stock items (Backorders tab) – List of backorders for the selected stock item.  

2.Debtors (Backorders tab) – List of backorders for the selected debtor (customer / client) account.  

3.Input → Backorders – List of backorders for all stock items.

The Backorder report may be printed in Reports → Stock → Backorder (Reports ribbon) – This will launch the "Backorders" options screen on which you may select the range of Stock items to include / exclude from the report.

You may click on the following buttons to manage backorders for the stock item: 

New - Select a debtor (customer / client) account to add a new backorder to the stock item.

Edit - Edit a selected backorder record. 

Delete - Remove an selected backorder record.

Refresh - Refresh the backorder records.


When processing Invoices and you select the Stock item on backorder, the Invoicing screen, the "Backorders" screen is displayed:


If you select this item, the entry will be removed from the backorder records and reports.